Return Policy
At The Doodle Depot, we want you to love your purchase. If you are not fully satisfied, we’re here to help with our Returns & Refunds Policy.
Eligibility for Returns
-Returns are accepted within 14 days of delivery.
-To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
-A receipt or proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
-Digital goods (e.g., downloads, subscriptions)
-Perishable items (e.g., food, flowers, cosmetics)
-Final sale or clearance items
-Personalized or custom products
Return Process
To start a return, please contact us at buildingbrands2026@gmail.com with the following information:
-Order number
-Item(s) you wish to return
-Reason for return
-Photo evidence of the product being defective or damaged
Once approved, we’ll provide instructions on how and where to send your return.
Refunds Process
-Refunds are issued once your return is received and inspected.
-If approved, your refund will be processed within [7-14 business days].
-Refunds are credited back to your original payment method.
-Please note it may take additional time for your bank or credit card provider to post the refund.
Shipping Costs
-Customers are responsible for paying shipping costs for returning items.
-Shipping costs are non-refundable.
-If the product is defective, damaged, or incorrect, we cover the return shipping.
Contact Us
If you have any questions about our Returns & Refunds Policy, please contact us at:
The Doodle Depot
buildingbrands2026@gmail.com